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How Long Does a FASTag Balance Transfer Take?

FASTag is an electronic tag based on the Radio Frequency Identification (RFID) technology. It allows you to pay the toll amount instantly while crossing the highways. The amount is deducted automatically from your linked bank account or mobile wallet. This eliminates the need to halt and pay cash manually.

However, to enable an automatic deduction, you must keep the FAStag account sufficiently recharged. This sometimes creates the need to transfer the FASTag balance to your bank account. Some specific cases include:

  • You are changing your service provider
  • You are selling your vehicle
  • Some extra cash is lying idle in your FAStag account

Usually, a FASTag balance transfer takes up to 7–10 days, but the exact duration depends on your FASTag provider. In this article, let’s understand the factors that affect the transfer time and check out the documents needed.

5 major factors affecting the transfer time

The duration of transferring the balance from a FASTag account to a bank account depends upon several factors:

1. Processing times of service provider

Different banks and NBFCs have varying processing times for FASTag balance transfers. Generally, the duration depends on the bank’s:

  • Internal procedures
  • Terms and conditions
  • Operational efficiency of the staff

2. Account status

If your FASTag account is “inactive”, you are required to reactivate it before initiating a balance transfer. This reactivation process can add additional time to the usual 7-10 days.

3. Documentation requirements

Transferring a FASTag balance requires specific documentation, such as proof of vehicle ownership or bank account details. If these documents are not readily available or require verification, this can delay the process.

4. Transfer method

The method chosen for transferring the balance also affects timing. Some service providers offer instant transfers when the money is chosen to be credited to prepaid wallets. Whereas, bank transfers sometimes take longer.

5. Technical issues

If your service provider is facing technical issues, it can lead to delays in processing requests for balance transfers. Sometimes, these issues extend the expected time frame significantly.

Common documents required for a transfer

Generally, you are required to submit the following documents while initiating a FASTag account balance transfer:

  • Vehicle Registration Certificate (RC) to prove vehicle ownership.
  • KYC documents like Aadhaar, PAN card, or driving license for identity verification.
  • Front page of your bank passbook for verifying account number and IFSC.
  • FASTag closure confirmation (only if the account is being closed).

Fees incurred while transferring

Mostly, you are you are charged a closure fee by FASTag service providers. It is a nominal fee for closing or deactivating your FASTag account. Its percentage varies based on service providers. Additionally, some companies also charge a few issuer-specific charges.

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To know the exact amount, it is recommended that you contact your bank’s customer support before initiating a transfer request. Also, check the specific terms of your FASTag account to ensure you are not overcharged.

Apply for a new FASTag

Since February 15, 2021, it is mandatory for all the vehicles to fit a FASTag. Without an active tag, you will be charged double the toll amount while crossing highways.

Therefore, if you have surrendered your current FASTag, you must apply for a new one with your preferred service provider.

Ensure you fix this new sticker on the windshield near the rearview mirror. To buy adhesives or cleaning materials, you can visit online marketplaces or offline stores. Be aware that an accurate installation allows for an easier scanning of the FASTag.

Conclusion

A FASTag balance transfer usually takes 7–10 days. However, the exact time depends on your service provider and several factors like:

  • Your account status
  • Document verification
  • Internal processing time of your service provider

As a tip, you must keep your account active and have all the necessary documents to speed up the process. Also, remember that some providers charge a small fee for account closure or balance transfer.

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